Shipping policy

Processing
Orders are processed within [1–2] business days. You will receive a confirmation email with tracking once your order has shipped.

Delivery times & rates

• [Domestic]: [3–5] business days — [£/$ rate, or Free over £/$30]
• [International]: [7–14] business days — calculated at checkout

Delivery times are estimates and may vary during busy periods or due to courier delays.

Free shipping
Enjoy free standard shipping on all orders over [£/$30].

Tracking
A tracking link is included in your dispatch email. If you have not received tracking within [X] days, contact us at jenna.olivieri22@gmail.com.

Customs & duties (international)
International orders may be subject to import duties or taxes set by the destination country. These are the customer's responsibility and are not included in the order total.

Lost or delayed parcels
If your parcel is delayed or lost, please reach out and we will work with the courier to resolve it.